The client was a growth company in the online media sector with 300 employees. The company wanted to expand and professionalize its human resources department in the course of further growth. In this interim mandate, the HR interim manager acted in the role of Head of HR, led a team of eight employees and was a member of the national management team.
The overarching project objective was to manage the HR team of three employees from a professional and disciplinary perspective and to motivate them for the upcoming changes. In addition, further HR profiles had to be recruited in order to implement the required professionalization of the HR team. The focus of the interim mandate was to fill the following roles: Head of HR, HR Developer, Payroll Manager and HR Business Partner.
The tasks also included restructuring the HR processes. For example, the interim manager worked with the team in working groups to revise or rewrite all HR life cycle processes.
As Head of HR, she was responsible for the smooth handling of HR support for 300 employees - in this role, she was the contact person and decision-maker for the team in the context of operational processing of day-to-day business issues.
Due to the reduced resources, the HR interim manager also took on the role of HR Business Partner for the sales area. In this role, she developed a recruiting concept for filling the 35 vacancies (volume recruiting for the telesales locations, account managers and customer service employees) and advised the CSO on all HR topics, in particular the restructuring of the sales area.
High-quality objectives achieved on time
The project objective was achieved on time after 11 months. The expanded HR team was staffed to a very high standard. The HR processes were described and implemented as ordered. The merger of the old and new HR teams was also successful. The project was completed with a structured handover to the new Head of HR.
