The client for the interim mandate was a company with a medium-sized production site for mass production in the automotive and packaging industry. The owner is a German private equity company. Originally, the interim manager was to bridge a vacancy in the position of managing director. The assignment, which was scheduled to last three to five months, was extended several times and ultimately lasted a total of 16 months. The assignment was repeatedly adapted dynamically and ultimately included, among other things, the almost complete reorganization of the company's management level. The interim manager acted as interim CEO.
Structuring and staffing the management
Operational priorities at the beginning of the interim mandate were to promote cooperation between the members of the management and to implement business processes sustainably. After a brief and intensive analysis, it became clear that the composition of the management team needed to be fundamentally changed. Numerous problems in the company's operational business were based on a lack of cooperation at management level. Individual members of the management team were personally overburdened. This in turn resulted in the absence of senior managers due to illness.
In consultation with the client, the interim manager reorganized the management team. He reduced the management team by two positions. At the same time, he completely restructured the HR department and also took over HR management in the meantime. In the further course of the personnel restructuring, the heads of production and sales were replaced one after the other. During the transition phase, the interim CEO managed the divisions operationally.
Process documentation initiated and implemented
As a manufacturer of mass-produced items, the company needed clear process descriptions and workflows. With a project to record, review and implement the company's processes, the interim manager initiated detailed process documentation in accordance with the Business Process Model and Notation (BPMN standard). In connection with the changes to the organizational structure and the creation of new and simplified organizational processes, this created a reliable basis for sustainable cost savings at an operational level.
Client very satisfied
At the end of the mandate, the interim CEO handed over the newly developed structure to the newly hired managing director. The owner, a German private equity company, said it was very satisfied with the results. This applies in particular to the filling of the management positions and the development of the organization. The owner also praised the active involvement of the interim CEO in production on site and with customers.
