More about the interim manager
The interim manager is an executive with more than 30 years of professional experience in general management, strategy, customer service and after sales, sales, business development, planning, controlling, finance and accounting as well as IT.
He has extensive experience in medical technology, mechanical engineering, electrical engineering, trade and the service industry - both as a managing director and line manager and as the head and founder of management consulting companies. He acts confidently with board members and managing directors of corporations, medium-sized (family-owned) companies and investment companies. In doing so, he always keeps an eye on the focus of his companies on customer benefit.
Leading, creating framework conditions, providing impetus: These are the key elements in the interim manager's backpack. He relies on clear communication of ambitious but achievable goals, open doors, a forgiving culture and ideas for solutions rather than descriptions of problems. He succeeds in making rapid progress by imparting knowledge and exchanging experiences in a wide variety of settings. The topics of customer expectations and benefits, business process management and agile project management are among the cornerstones of his success.
His success in his current role as Executive Interim Manager is based on his many years of business and management responsibility in the line as a member of the management team, responsible for After Sales Services, Customer Service and Sales. He also draws on experience as Managing Director for Finance, Controlling and IT, as branch manager of a well-known strategy consulting firm and as a long-standing project manager and auditor at two of the Big Four companies.
The establishment, further development and professionalization of first-class, global after-sales business units have become his passion, as this entrepreneurial task is extremely multidisciplinary and complex. For him, the technical service of a company is comparable to the anaesthetist of a hospital and thus the guarantor for image, customer loyalty and increased earnings.
In addition to entrepreneurial hands-on action, the interim manager is characterized by intercultural, interdisciplinary and strategic competence. Business partners value his solution- and team-oriented approach as well as his analytical skills. His employees particularly appreciate his empathetic nature and his enthusiasm, which encourages them to explore new paths. The manager also succeeds in motivating his employees to achieve top performance and service excellence. He is very focused on figures, data and facts and has strong communication and organizational skills.
Board members and managing directors value him as a trustworthy sparring partner who, with his cross-functional experience from a wide range of industries, company specifics and initial situations, quickly takes the right measures, provides new impetus for his business partners and makes future thinking a reality.
